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Healthcare Facilities Committee

  • COST

    Free and open to the public

  • TYPE

    Knowledge Community



Re-Building an Ambulatory Care Network

Reliant Medical Group (RMG) is a 250 provider medical practice. RMG has a long history of working in a risk model, has a mature relationship with electronic records, and has been continually improving and innovating over many years. There are over 20 sites of outpatient care, and the organization recognized that many of these were planned based on now-outdated operating methods, idiosyncratic preferences of the individual occupants and/or the configuration of the existing space. At the same time, more than half of RMG’s primary care facilities were under a master lease agreement that might not be renewed. This provided an unprecedented opportunity to redesign the distribution of care sites, envision new workflows and patient experience, and develop a built environment where form can truly follow function.

This session will present a case study on how RMG worked to:

• Develop an ideal geographic distribution of new and current sites of care that optimizes access, capital costs, operational costs and population health management goals

• Create standardized templates for an RMG “Medical Office Building of the Future,” including a common vision for end-to-end flow of patients, staff, and providers in the new facilities, space requirements to support Patient-Centered Medical Home (PCMH), lean operations, and virtual care.

Wendy M. Weitzner, FACHE, Partner with the Innova Group will lead the presentation.

For those who qualify, 1.5 LU/HSWs are available.

To learn more about the Healthcare Facilities Committee, visit

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