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Staff directory

 General inquiries: 617-391-4000 |    

 Membership help: 617-391-4010 |

Polly Carpenter FAIA
Director of Public Programs / 617-391-4023

Polly has a background in educational, institutional, and residential design. Prior to opening her own firm in 1997, she gained experience working at architectural firms, large and small, in Boston and New York. Polly has built a career out of her passion for children's design education. She has been involved with Learning By Design for more than 15 years, most recently as the Program Director. She holds a BS in Architecture from the University of Virginia and a Masters of Architecture from Rice University.

Ben Cohen
Managing Director, Finance / 617-391-4003

Ben lives in Dorchester and always gets tortellini alfredo when he goes to "build your own pasta day" at Metro on Congress St. 

Billy Craig
Managing Director, Operations / 617-391-4018

Billy came to the BSA in 2009 as Director of Business Development and took the lead on Build Boston and RDC. He now oversees many BSA and BSA Foundation businesses and staff, including membership, committees, ABX, civic, public, and professional programs. Prior to joining the BSA, he worked at Utile and Machado Silvetti, focusing on the business side of architecture. He began his career in finance and occasionally practices real estate.

Michela Davola
Development Manager / 617-391-4002

Michela joins the BSA from the Nichols House Museum, where she managed the donor and membership database and coordinated fundraising and community events. She has a BA in Art History from Framingham State University and an MFA in Architectural History from Savannah College of Art and Design. A Massachusetts native, Michela loves to explore Boston and uncover hidden treasures that the city has to offer. When she is not wandering around Boston, she enjoys reading and yoga and dreams of one day setting sail on a Viking River Cruise. 

Jennifer Effron
Policy Director / 617-391-4011

Jenny comes to the BSA with a background in community development and affordable housing. She spent over 5 years as the Executive Director of a Main Streets organization in Boston, where she worked on neighborhood improvement projects, public park activation and small business assistance. After attending Tulane in New Orleans (still her favorite place) she spent several years in New York where she picked up a Law Degree and Masters in Urban Planning. She now enjoys living in Cambridge, though she traded in hobbies for small children a few years ago. 

Susan Green
Committee Engagement and Technology Manager / 617-391-4015

Susan brings to the BSA an extensive background in communications, design and operations management. Passionate about photography and architecture, she shares a unique view into the myriad ways the built environment is portrayed visually. She holds a BA in fine art and theatre art, is fond of modern design, independent films, her cottage home, and Bananas Foster.

Caitlin Hart
Professional Program Manager / 617-391-4026

Fascinated by Boston as a historic and living city, Caitlin is glad to have found her way to the BSA. She holds a BA in Art History from Tufts University and an MFA in Historic Preservation from the Savannah College of Art and Design, which means she loves thinking about the ways in which art and the built environment shape our everyday. Outside of work, Caitlin can often be found taking walks over bridges, ogling old buildings, and reading in the coffee shops of Camberville.

Brian Keefe
Sales Director / 617-391-4029

Brian has long worked on both the ABX Tradeshow (formerly BuildBoston) along with the BSA quarterly publication ArchitectureBoston magazine. He played a significant role in the launch of the Residential Design Show in 2003 and the AB magazine in 1997. For the past 28 years Brian has handled the major majority of sales for the tradeshow and magazine, along with other BSA opportunities. In January he officially became part of the BSA Staff.

Li Lam
Senior Accountant / 617-391-4004

Li works closely with BSA’s Controller to oversee the daily functions of the Accounting Department. She maintains a high standard in ensuring the quality and accuracy of her work, guaranteeing that it complies with the GAAP. She has a BS from the University of Rhode Island, with a double major in Accounting and in Management Information System. She enjoys playing tennis, hiking, and walking.

Kali Larsson
Communications Coordinator / 617-391-4016 / 617-391-4020 (Continuing Education)

Kali has worn many hats at the BSA, but currently works with the communications team. She still manages continuing education for the BSA's Knowledge Community groups and professional programming. Kali loves to bake, much to the joy/dismay of her colleagues.

Abby Lindauer
Executive Administrator / 617-391-4006

Abby attended Pace University in New York City where she studied Film Production before moving to Boston to shake things up and explore a new city. In her free time, she enjoys performing at open mic nights and learning new languages. You can often find her binge-watching Real Housewives with her ‘purr-fect’ cat, Flower.

Fiona Luis
Editor, ArchitectureBoston / 617-391-4033

Fiona spent 22 years at The Boston Globe, most recently as head of the Features department. She oversaw a staff of 60, guiding editing and design teams that produced daily and weekly sections. Before that she ran the Living, Food, and Home/Style sections, supervising writers, columnists and critics. She collaborated with photographers and designers to create sections that were recognized with awards from the Society of Newspaper Design.

A native of Malaysia, Fiona continues to favor summer over winter. Some of her earliest memories include traipsing through the ruins of a 16th-century Portuguese fortress and the red granite plinths of an 18th-century Dutch church in her hometown.

Victoria McKay
Managing Director, Advancement / 617-391-4009

Victoria comes to the BSA after over a decade in the museum field, most recently as the Executive Director of the Nichols House Museum. Victoria has a BS in International Management and Art History from the University of Massachusetts, Boston. In 2011 she completed the highly selective Getty Leadership Institute’s “Next Generation of Museum Leaders” program, which focuses on cultivation and audience engagement strategies, along with strategic planning and nonprofit executive management. In her free time Victoria enjoys contemporary literature, travelling near and far, and rooting for her stepdaughter’s volleyball team where Maddy is a middle blocker (go Vikings!). A native of Russia, Victoria now lives in a seaside abode in Winthrop with her husband and stepdaughter.

Paige McWhorter
Exhibitions and Communications Manager / 617-391-4028

Paige joined the BSA in 2012 with the opening of the gallery and manages exhibitions, communications, and public programming. She is a southern girl who decides she’s moving back home every time the Boston winter hits, but can’t bring herself to leave the rich architectural history and cobblestone streets. Paige likes to spend her free time creating art, traveling, and exploring New England with her husband and daughter.

John Nunnari 
Executive Director, AIA Massachusetts / 617-901-4685

A long-standing BSA member and active Codes Committee and Government Affairs Committee participant and BSA lobbyist, John worked at HMFH Architects for 15 years, specializing in public school construction. He holds a BA in design studies from Boston Architectural Center and also studied at Temple University and SUNY at Delhi. An avid golfer and skier, you may find him at the annual BSA Golf Tournament. He’s still trying to convince us to hold an annual BSA Ski Tournament, though.

Rachel Reid
Member Engagement Manager 
For friendly membership help call 617-391-4010 or email

Rachel works closely with our Database Manager to assist with BSA/AIA membership inquiries. If you are thinking about joining or you need information about the membership you already have, send her an email or give her a call. If you're in the neighborhood, drop by and say hello!

Maria Salvatierra
Senior Marketing and Communications Manager / 617-391-4019

Maria comes to the BSA from London's Royal Academy of Arts, where she managed the marketing and communications for some of Europe's most prestigious exhibitions and events. Prior to her six years at the RA, she was a founding member of the marketing team for Urbis, the "UK's Centre for Urban Culture," and an advisor for the City of Culture in her native Santiago de Compostela, Spain. Her high praise of Boston and Bostonians is a daily occurrence in the BSA office; she says that she has been made to feel very welcomed and at home in her new city.

Erika Shea
Database Manager 

Prior to joining the BSA, Erika worked for a sustainable land investment firm and other nonprofits and as a swim coach. Her ambitious athletic regime—swimming, running, triathlons—coupled with Erika’s daily database and list-management vitamins keep her and the BSA fit. She holds a BA from Clark University, where she double-majored in philosophy and government international relations. Erika is captivated by historical architecture and historic landscapes, such as the Boston Common and Public Gardens, and she loves being a mom.

Pamela de Oliveira-Smith
Managing Director, Communications
Publisher, ArchitectureBoston / 617-391-4001

Pamela managed strategic communications and creative services teams at Putnam Investments and Progress Software. She provided brand-strategy consultation to nonprofit institutional clients at Minelli, Inc. Pamela has worked at the BSA since 2003 in several key positions related to programming, operations, publishing, and communications.

Michael Whelan
Production Artist / 617-391-4007

After graduating from Salem State University, Michael freelanced for five years working as a Graphic Design consultant. Before joining the BSA, he worked on a wide variety of projects such as publications, clothing apparel, portraits, caricatures, electronic tradeshows, animated PowerPoints, eBooks, logo design, and web design. He enjoys illustration, graphic novels, video editing, movies, and dog walks.

Eric White
Executive Director / 617-391-4005

A Denison University graduate, Eric was selected in 2000 as one of 30 nonprofit leaders from around the world to participate in the Getty Leadership Institute, focusing on financial, marketing, team-building and strategic planning management. In 2012, Governor Patrick appointed Eric to the Massachusetts Creative Economy Council. In his spare time, he enjoys kayaking, woodturning, gardening and learning about American and world history.

Zara Yost
Facilities & Visitor Services Manager / 617-391-4000

Before the BSA, Zara spent her last few years in Chicago. After working at the Museum of Contemporary Art in the Media Relations department, Zara completed her M.A. in Arts Journalism from the School of the Art Institute of Chicago. In grad school, she worked as the Programs Assistant at United States Artists, wrote for the Chicago Reader, and developed her skills to become a freelance Graphic Designer with Chicago Danztheatre.

Having a passion for galleries and art spaces, Zara has worked and collaborated with many artists over the years. She’s particularly interested the DIY art and music venues that thrive in urban, underground, art scenes. New to Boston, Zara hopes to explore the North East, take bus rides to New York City as much as she can, visit museums, and continue to learn about herself in different environments.